We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super suit! It's good that the delivery was a little delayed, after reading again the reviews, asked the store instead of L to send m. And I did not lose at all. My size is 50-52, L would be big. The seller umnichka, did not forget. The fabric is good loose jeans. Not stretch, but, oddly enough, and pants, and the jacket sat as it should, nowhere pulls anything. Embroidery is beautiful, accessories are quality. Looks unusual and expensive. In general, very satisfied! Seller Thank you, wish good sales and prosperity!
Received quite quickly, thank you very much for the operative work of the store. The seller was in touch and answered questions. The suit is wonderful, but the color of the suit does not match, however, with photos. It is more blue than sand, I.E. The suit is darker. Sorry a little, because. Specially asked to what color is closer, I wanted exactly the same as in the picture-in the big side of the sand. The smell was nothing, with labels. Confused a little two moments: 1) the label is very lost, it can not be seen-at all, I.E. Composition and at what temperature is not visible. But, you can see the remains of lost letters (photo). 2) still confused that on the "patches" with embroidery everywhere there are a lot of pellets (I really hope that the costume is not worn!!!). While there are no claims to the costume. Washed, not shed. Let's see how it will be worn.
For young girls, size oversize ......
I bought l turned out. huge it is necessary to redo
The suit is excellent, but the parameters are 88-65-90 large, especially trousers